Privacy Policy
1. Information We Collect
We collect the following information when you create an account or make a purchase:
- Name and email address โ provided when you register
- Payment information โ processed securely by our payment partners. We never store your card or UPI details on our servers
- Download history โ we log which sounds you download to maintain your account history
- Usage & Tracking data โ basic information like pages visited, browser type, and interactions, used to improve the site and measure advertising effectiveness
2. How We Use Your Information
- To create and manage your account
- To verify your payment and activate your library access
- To send important account-related emails (e.g. access confirmation)
- To respond to support requests
- To improve the website and library based on usage patterns
- To measure the effectiveness of our advertising campaigns
We do not sell or rent your personal information. We may securely share hashed (anonymized) data with advertising partners (like Meta) strictly for conversion tracking and analytics.
3. Payment Processing
All payments are processed through secure third-party payment platforms. When you make a payment, you are subject to their privacy policy and terms. Audio Arcade only receives confirmation of your payment and your email address โ we never see or store your full payment details.
4. Cookies & Analytics
We use essential cookies to keep you logged in to your account. Additionally, we use third-party tracking tools (such as the Meta Pixel) to understand user behavior, measure ad performance, and improve our services. These tools may use cookies and similar technologies to collect or receive information from your website interactions.
5. Data Security
Your account password is stored as a one-way encrypted hash โ we cannot see or recover it. All data is transmitted over HTTPS (SSL encryption). Your personal information is stored on secure servers and access is restricted to authorised personnel only.
6. Data Retention
We retain your account information for as long as your account is active. If you wish to delete your account and all associated data, contact us at contact@audioarcade.shop and we will process your request within 7 business days.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Withdraw consent at any time by deleting your account
To exercise any of these rights, contact us at contact@audioarcade.shop.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
9. Children's Privacy
Audio Arcade is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the new policy.
11. Contact
For any privacy-related questions or requests, contact us at:
๐ง contact@audioarcade.shop
๐ audioarcade.shop