Privacy Policy

At Audio Arcade, your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it. By using audioarcade.shop, you agree to this policy.

1. Information We Collect

We collect the following information when you create an account or make a purchase:

Name and email address — provided when you register
Payment information — processed securely by our payment partners. We never store your card or UPI details on our servers
Download history — we log which sounds you download to maintain your account history
Usage & Tracking data — basic information like pages visited, browser type, and interactions, used to improve the site and measure advertising effectiveness

2. How We Use Your Information

To create and manage your account
To verify your payment and activate your library access
To send important account-related emails (e.g. access confirmation)
To respond to support requests
To improve the website and library based on usage patterns
To measure the effectiveness of our advertising campaigns

We do not sell or rent your personal information. We may securely share hashed (anonymized) data with advertising partners (like Meta) strictly for conversion tracking and analytics.

3. Payment Processing

All payments are processed through secure third-party payment platforms. When you make a payment, you are subject to their privacy policy and terms. Audio Arcade only receives confirmation of your payment and your email address — we never see or store your full payment details.

4. Cookies & Analytics

We use essential cookies to keep you logged in to your account. Additionally, we use third-party tracking tools (such as the Meta Pixel) to understand user behavior, measure ad performance, and improve our services. These tools may use cookies and similar technologies to collect or receive information from your website interactions.

5. Data Security

Your account password is stored as a one-way encrypted hash — we cannot see or recover it. All data is transmitted over HTTPS (SSL encryption). Your personal information is stored on secure servers and access is restricted to authorised personnel only.

6. Data Retention

We retain your account information for as long as your account is active. If you wish to delete your account and all associated data, contact us at contact@audioarcade.shop and we will process your request within 7 business days.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and data
Withdraw consent at any time by deleting your account

To exercise any of these rights, contact us at contact@audioarcade.shop.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Children's Privacy

Audio Arcade is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the new policy.

11. Contact

For any privacy-related questions or requests, contact us at:
📧 contact@audioarcade.shop
🌐 audioarcade.shop